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How artificial intelligence is transforming contact centers?, How artificial intelligence is transforming contact centers?
 
How artificial intelligence is transforming [url=https://www.spottedcontent.com/the-increasing-popularity-artificial-intelligence/]contact centers[/url]?
Customers can choose to self-service their issue with AI. Instead of waiting on the phone to speak to an agent, they can communicate with a chatbot, which can direct them to the information they are looking for. This feature helps agents move through call queues faster and reduces [url=https://www.spottedcontent.com/the-increasing-popularity-artificial-intelligence/]friction for the customer[/url].
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